Shipping policy

At Pushpa International (Blendart), we take reasonable measures to ensure that all machines and products are properly packed and dispatched safely. This Shipping Policy explains the general terms applicable to the processing, dispatch, delivery, and receipt of orders placed through the Blendart website.

1. Order Processing

Orders are processed after successful payment or confirmation of the applicable payment terms.

Once an order has been confirmed, we will make reasonable efforts to process and dispatch the product within the applicable processing timeframe.

Order processing times may vary depending on product availability, order volume, payment confirmation, and other operational factors.

2. Dispatch

Before dispatch, machines are securely packaged to help minimise the risk of damage during transportation.

Blendart may maintain dispatch records, including photographs or videos, to document the condition of the machine and packaging at the time of shipment.

Once the product has been handed over to the courier, logistics provider, or transportation service, delivery will be subject to the applicable carrier's operating conditions and schedule.

3. Delivery Timeline

Delivery timelines provided by Blendart are estimated and not guaranteed.

Delivery may take longer than estimated due to circumstances including, but not limited to:

  • Courier or logistics delays
  • Transportation issues
  • Weather conditions
  • Traffic or route restrictions
  • Holidays or operational disruptions
  • Remote or difficult-to-service locations
  • Incorrect or incomplete delivery information
  • Circumstances beyond the reasonable control of Blendart

We will make reasonable efforts to assist customers in case of delivery delays.

4. Shipping Address & Contact Information

Customers are responsible for providing accurate and complete shipping information at the time of placing an order.

This includes:

  • Full delivery address
  • PIN code
  • Contact person's name
  • Valid mobile number
  • Other information required for successful delivery

Blendart shall not be responsible for delivery delays, failed deliveries, additional charges, or returns resulting from incorrect, incomplete, or outdated information provided by the customer.

5. Shipping & Delivery Charges

Applicable shipping, transportation, courier, or delivery charges will be communicated to the customer or displayed during the ordering process, wherever applicable.

Additional transportation or delivery charges may apply depending on the product, delivery location, distance, accessibility, or other logistical requirements.

Where applicable, such charges may be payable by the customer.

6. Delivery & Inspection

Customers are advised to inspect the package and machine carefully immediately upon delivery.

If the package appears significantly damaged, customers should, where reasonably possible, document the condition of the package before opening it by taking clear photographs and/or videos.

After opening the package, the machine should be inspected for visible damage, missing components, and proper functionality.

Any damage, non-functionality, or suspected manufacturing defect must be reported to Blendart within 48 hours of delivery, together with clear photographs/videos and order or invoice details, in accordance with our Return & Refund Policy.

7. Original Packaging

Customers should retain the original packaging, accessories, components, manuals, and other materials supplied with the machine until the product has been inspected and confirmed to be functioning properly.

Original packaging may be required if the product needs to be returned for inspection, repair, replacement, or other approved service.

8. Delayed, Failed, or Returned Deliveries

If a delivery is delayed, refused, unsuccessful, or returned to Blendart due to circumstances attributable to the customer, including an incorrect address, unavailable recipient, refusal to accept the shipment, or failure to coordinate with the courier, additional shipping or re-delivery charges may apply.

Any applicable charges will be communicated to the customer before re-dispatch, where reasonably possible.

9. Delivery to Remote or Restricted Locations

Certain locations may have limited courier or transportation availability. Additional charges, longer delivery timelines, or special delivery arrangements may apply for remote, difficult-to-access, or otherwise restricted locations.

Blendart may contact the customer if additional arrangements or charges are required before dispatch.

10. Transit Damage

Although we take reasonable precautions to ensure safe packaging, products may occasionally be affected during transportation.

In the event of major transit damage, customers should contact Blendart within 48 hours of delivery and provide clear photographs/videos of the machine, packaging, and damage.

Blendart will review the information provided along with available dispatch records and other relevant information and will take reasonable steps to determine and resolve the issue in accordance with our applicable policies.

Minor dents, scratches, marks, or other cosmetic imperfections caused during transportation may not automatically qualify for a return, replacement, or refund.

11. Changes to Shipping Policy

Blendart reserves the right to update or modify this Shipping Policy from time to time to reflect changes in our products, logistics arrangements, services, or applicable requirements.

Any updated version will be published on this page with the revised effective date.

12. Contact Us

For questions regarding shipping, delivery, dispatch, or an order, please contact us:

Pushpa International (Blendart)
P-54, Sector 5, Bawana Industrial Area
Delhi – 110039, India

Email: blendart.india@gmail.com
Phone: 7428914545 / 9599454589 / 9990145145